Could you please provide the protocol logs on 27 Sep? I would check the time when you sent the test email at that time.ģ. Do you use Exchange 2010 or 2013 servers? What’s the detailed version?Ģ. If the issue persists, I’d like to collect the information to further narrow down it:ġ. After adding the IP, you can monitor the issue.
#Mail office 365 free
If you use other servers, please feel free to let me know. Adding your IPs to your hosts file (c:\Windows\System32\Drivers\Etc\.): Change the IP address to your specific IP.Ĥ. Edit the Scoping and Network adapter bindings.ģ. Choose the receive connector of the Default Fronted.Ģ. Based on the logs, may I confirm whether you use the Exchange 2013 servers?ġ. I also checked the mail header and noticed that one hop shown ‘91 mins 45 senconds’. I have checked all information of the connectors and they are correct. Thanks for your information in the private message. Cloud you please run the following PowerShell commands and provide the results? Can you also send a test emails from cloud to on-premise? After that, you can provide the mail header in the private message.ĥ.
![mail office 365 mail office 365](https://tech.rochester.edu/wp-content/uploads/M365_Banner.jpg)
Please click on the link below to access your Private Message:Ĥ.
#Mail office 365 full
Can you provide the full results of the message trace? To protect your privacy, I have sent you a private message to collect them. If the issue only occurs for some users, can you provide more detailed information about these users?ģ. Does the issue occur for all emails from cloud users to on-premise users?Ģ. If the HCW runs well, I’d like to collect the following information:ġ. If you get any error messages, please let me know the detailed information. To help you troubleshoot the issue, I recommend you re-run the HCW (Hybrid Configuration Wizard) to check Could anyone know the possible reason for this delay?īased on the error message and my experience, the issue may be related to different root causes, such as DNS lookup, conflict of the receive connectors. (The above details have been modified to hide our FQDN and Public IP)Īfter the delay however, once the mail is delivered, it goes smoothly without issues. While checking at, the message trace shows a delay/defer with the following message:. On-Prem users are able to send mail without any delays.Īfter checking mail headers, the delay can be seen when the mail is being sent from to our on-prem mail server.
![mail office 365 mail office 365](https://cdn2.nextinpact.com/images/bd/news/151512.png)
![mail office 365 mail office 365](https://www.montana.edu/office365/images/o365-securitycompliance1.png)
Users whom are on-prem to have a delay in receiving mail. The email has been running fairly smooth, however there is a problem that arose which is delay in receiving mail from the Office 365 to the on-prem mail server. Currently in our office, we are running a hybrid configuration for email.